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Thread: Round Diamonds are not coming in the list

Round Diamonds are not coming in our list. All other shapes are coming except round. Checked the list and ALL is selected against the shape.

This is the response we get: 

{ "response":{ "header":{ "error_code":4001, "error_message":"No Diamond was found" }, "body":{ } } }

The request is absolutely fine as we get all other shapes.

This started happening from yesterday only.

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Gaurav Chandra
01/03/2014 02:23

4 Replies:

we will check what we can, but it will be helpfull if you could paste your JSON request here as well.

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Leo Muller
1/5/2014 12:44:00 AM
Hi, you didn't set any value in the table% and depth% in this kind of case we used to set those fields with 0 value but no longer, we fixed this bug. Any way, as I can see after the change we did you have also round diamonds

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1/5/2014 3:20:00 PM
Thanks, the round diamonds are coming in the list now.

However, this was happening with only one user id. I have incorporated 3 user ids on their respective websites and I have used exactly the same php code for all. 2 websites were showing the round diamonds and only one was not.

It would be helpful for all developers if rapnet IT team has a twitter account where you can post the changes in the API or any bugs you encounter so that we all can be upto date with the API changes. This will really help us.


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Gaurav Chandra
1/5/2014 10:58:00 PM
The problem was in the population of the feed, depending on the settings. So it very well could be that some accounts didn't have this problem, but the other did. Either way, it was definitly a problem on our side. We don't twitter all our bugs, unfortunately there always seem to be more, but we do give active customer support - - and any major API changes we will email out to our customers and of course, appear on our website Regards, Leo

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1/6/2014 12:10:00 AM